In my previous job, I convinced my manager that we
should begin using the computer that we had bought
a year earlier.
Up until then, it had been collecting dust because no
one there knew how to use it.
I developed a database for tracking all the information
we needed about our customers, using software that was
already loaded onto the computer.
As a result, our paperwork time was cut in half, and our
written communications looked much more professional.