When I began my career in sales, I was with a company
that had only two sales people.
This meant a lot of quick stops visiting each of our
customers and not much time getting to know our customers
on an individual basis.
After a year on the job, I suggested that with two
additional sales persons, the company would be able to
excel at individualized customer service.
Six months after we put the plan in to effect, sales
increased by 30% and customer satisfaction nearly tripled.